How to check the licence yourself
The evidence table above gives you three things to verify: the licence number, the company that holds it and the country where that company is registered. The number 057869-R-334655-010 belongs to Grace Media (Gibraltar) Limited, not to the brand name. That is why the company name matters when you search.
Open the Gambling Commission register entry and compare three points:
- the company name matches Grace Media (Gibraltar) Limited;
- the licence number matches 057869-R-334655-010;
- the licence status shows as active, with no conditions that concern you.
If any of these differ, stop and do not deposit. The same check works for any UK casino and takes a couple of minutes.
The operator is registered in Gibraltar, while the licence that matters to you is the UK one. Gambling aimed at players in Great Britain needs a Gambling Commission licence whatever the company's home base. The brand started in 2021, so the track record is shorter than that of casinos that have run for decades.
What a UK licence requires
These are rules for every UKGC-licensed operator, not claims about how Hot Streak Casino runs day to day. Operators must verify age and identity before a customer can deposit or play. Games must be fair and tested, and results must be genuinely random. Operators must offer safer gambling tools, and they must have a complaints procedure with access to an independent dispute resolution service. They must also tell customers how their funds are protected.
Identity verification is required at Hot Streak Casino. Having your documents ready avoids delays, and the verification guide lists what to prepare. If you later want to cash out, the withdrawals page covers the process.
If you need to complain
Contact Hot Streak Casino first. Live chat is available 24/7 (live chat), and there is an email channel too. Keep screenshots, dates and any reference numbers. If the complaint is not resolved, the operator must tell you which independent dispute resolution service you can use. For the wider picture on data, payments and player protection, see is Hot Streak Casino safe.
18+ · T&Cs apply
Pros and cons
The points below can all be checked against the evidence table or the register entry.
Pros
- A Gambling Commission licence, number 057869-R-334655-010, that you can look up yourself.
- A named operator, Grace Media (Gibraltar) Limited, so you know which company is responsible for your account.
- Live chat support 24/7 (live chat), plus email.
- Identity verification is part of the process, in line with UK licensing rules.
- Operating under a UK licence means UK safer gambling tools, GAMSTOP and a complaints route apply.
Cons
- Identity verification is required, so expect to provide documents. Setting up an account and cashing out take longer than the registration form alone suggests.
- The brand started in 2021, so it has a shorter history than long-established casinos.
- The operator is based in Gibraltar, so any dispute involves a company outside the UK, even though the UK licence and its rules apply.
- UK rules limit online slots, including the stake per spin and the pace of play. Features you may know from non-UK sites are not available.
- A licence shows that rules apply, not that you will enjoy the games or get a particular result. Gambling costs money, and losses are a normal outcome.
How to protect yourself
A licensed casino is one safeguard. The rest is in your hands, and most of it is done before you play.
Set limits first. UK-licensed operators must offer deposit limits, time-outs and self-exclusion. Set a deposit limit in your account before your first session, and only at a level you could lose without it affecting your bills or savings. A time-out gives you a short break, and self-exclusion closes your access for a longer, fixed period. The safer gambling page explains how each one works.
Use GAMSTOP if you want a wider block. GAMSTOP is the national self-exclusion scheme, and it covers every UK-licensed online casino, not just one. Once you register, you are excluded from all of them for the period you choose.
Keep your account secure. Use a password you do not use anywhere else, and never share it or your verification documents with anyone, including someone claiming to be from support. Log out on shared devices. If you think someone else has accessed your account, contact support through live chat straight away.
Check what you are agreeing to. Read the terms and conditions before you deposit, particularly any rules about withdrawals and verification. Pay with a debit card or another payment method in your own name.
Know when to stop. If gambling is causing you stress or you are spending more than you planned, take a break and talk to someone. GamCare runs the National Gambling Helpline, and support is free and confidential.
For more on identity checks, data and the safety of your funds, read is Hot Streak Casino safe. If you are ready to look at the casino, you can visit Hot Streak Casino.